Our world class instructors and coaches have a years of experience in their field and a proven track record working with both Fortune 500 companies and small organizations. They have taught and coached thousands of clients all around the world. We take pride in being able to tailor our instruction to meet the cultural and technical needs of our clients.


Patrick Waara – Principal, ResponseAgility LLC

Patrick Waara Portrait in Maui
Patrick Waara is a consultant, coach, trainer, and public speaker who has been helping Fortune 500 companies, organizations, and individuals achieve their goals through understanding and harnessing change.   Mr. Waara has more than 30 years of experience in software and IT, including software development, web development, systems engineering, project management, networks, and IT infrastructure.  He was the first and only Software Design for Lean Six Sigma Master Black Belt in Xerox Corporation before launching ResponseAgility.  He is also a certified Lean Six Sigma Black Belt,  certified ScrumMaster, certified Large Scale Scrum (LeSS) Practitioner, and holds a B.S, and M.S. in Computer Science from Michigan Technological University.   Knowing that people are equally as important in the change equation as processes and tools, Mr. Waara is also a certified Success Principles trainer, certified Leadership Gift practitioner, and a certified Crucial Conversations and Influencer trainer. Patrick has consulted with, trained, and coached over 1000 people around the world in achieving success and harnessing change by applying proven principles and practices.


Philip Mayfield

Philip Mayfield
Philip Mayfield’s 24 year career in the fields of quality and design have included architecting and managing software applications in addition to training and consulting for many national and global Fortune 500 companies. Mr. Mayfield has helped a wide range of companies in diverse industries including aerospace, pharmaceuticals, consumer electronics, and mobile phones. He is the author of or contributor to ResponseAgility’s many courses, including DFSS Green/Black Belt and Executive Overview. Previously, Mr. Mayfield was a rescue/special operations instructor pilot in the Sikorsky MH-60G Pavehawk for the USAF. He holds a B.S. in Mathematics from the United States Air Force Academy and is a distinguished graduate of the USAF Weapons School.